Canadian Spa Company “Chlorine Granules” – 800g pack- Kills harmful bacteria in your spa. Suitable for manual daily dosing. TIP: The pH MUST be within 7.2 - 7.6 for this sanitizer to work.
Canadian Spa Company “Foam Free” – 800ml pack- Eliminates and prevents foaming. Just a small dose of this product quickly breaks down bio-oils and impurities that cause foaming,
Canadian Spa Company “pH Up” – 1kg pack-Increases pH in spa to maintain an ideal chemical balance. TIP: Use when your pH is below 7.2
Canadian Spa Company “pH Down” – 1kg pack-Reduces pH in spa to maintain an idea chemical balance. TIP: Use when pH is above 8.0
Canadian Spa Company “Test Strips” – 50 pack-Ensure your spa is always safe to use. Simply dip a test strip into the water and compare to the colour chart to take readings for: Chlorine, pH & Alkalinity. TIP: Chlorine and pH should be checked EVERY TIME the spa is used to ensure that the water is safe to use!
COVID-19 Update
Retail Showroom Operation For the immediate future our Retail Showroom located at 1283 Cornwall Rd, Oakville, ON will be open to operate on a limited capacity basis. We understand the nature of this current situation and as such will be following the procedures laid out by the Ontario Government. We’ve outlined our revised Retail Showroom Operation below:
All retail entry into our location will open to a maximum of 25% capacity. If you require picking up smaller items, we prefer that you order online to prevent unnecessary contact and request curbside pickup. For any general assistance please call us at 877-909-7727 - A small group of employees (skeleton staff) will be present at the warehouse to assist with shipping and receiving of online and customer orders as required.
The vast majority (over 80%) of our workforce will operate remotely to encourage physical distancing. During this time we will continue to operate the phone lines and customer service lines to assist our customers.
Signage and instructional guides have been posted around the warehouse/showroom outlining the proper safety and protection measures encouraged for preventing the spread of this virus. Proper hand washing, limiting contact with your face and keeping a safe distance from others are some examples. - Remote sales staff will be available for both phone calls and arranging virtual video sales chats to assist customers during this time.
Product is still being delivered to customers through both small parcel and large freight. Signature requirement has been removed for all small parcel shipments to limit contact with the end user. For large freight deliveries, we will communicate with the customer ahead of time to explain the delivery procedures to limit the contact at point of delivery. For backyard spa deliveries, we will communicate the spa start-up procedure both virtually and through videos sent to the customer ahead of time.
All service calls being performed at a customer’s residence require that no customer is present in the yard at the time of the service. This is to protect both our customers and our employees. Employees will wear protective equipment during this time.
We encourage feedback and communication as we work through these changes, please don’t hesitate to reach out to myself directly if you require clarification (nigel.paskinov@canadianspacompany.com)
